Customer Testimonials
Great experience! I recently purchased a 2023 Genesis G70 3.3T from this Volkswagen dealership, right before the Labor Day weekend and I had a wonderful experience from start to finish.
Jerry, my salesman, was laid-back, easygoing, and very helpful throughout the process. He took the time to listen, answer all of my questions, and never made me feel rushed or pressured.
Edward was fantastic as well. He handled the paperwork and financing side of the process with professionalism and efficiency, making everything straightforward and surprisingly stress-free. I especially appreciated that I never felt pressured or persuaded into anything I didn’t ... Read More Google - Sep 30, 2026
Alexis my rep was great. Low pressure, responsive. Relatively little dealer shenanigans and quick through finance. E-signing speeds things up nicely.
Thank you to Gil and all at Sunnyvale Honda very kind employees, peaceful atmosphere, and will stay with you to answer questions as long as you need
Manny helped me get my dream vehicle. This place was very straight forward and helpful. Would definitely recommend them and will be referring people here! Ask for Manny to help you have your best car buying experience!
Very patient and helpful He wasn't your typical pushy guy trying to force you to buy. He really tried to make it work by offering different options with different discounts, until I got a deal which made sense to me.
Jerry is a great person to deal with, no pressure no push. Love him
great experience buying my camaro quick easy and painless freindly employees.
Gabi was very knowledgeable & helpful with the purchase of our vehicle. She made the entire process stress free!
Outstanding service!
Great team helped with all aspects of the purchase. Ended up buying 2 cars; they made it easy, transparent— excellent service. Thank you!
Service was very good though pricey as one would expect at a dealer
Great service, great price, highly recommended
Great sales personnel. Wonderful experience for buying or leasing a car. This was my second car bought at this dealership.
The manager Luis will reply quickly and Chris will help you with passion, but the whole store is too busy or their efficiency is too low. i need to wait for so long to get my lease, contract, etc. done, which is annoying because nobody want to spend that much time in the office.
Great sale and service teams!! I have received support from both departments in a timely matter! Shout out to Tiffany for going above and beyond when I inquired about an EV! Definitely recommend to anyone seeking a car! I am truly grateful for having a reliable and affordable vehicle!
Nathaniel was very helpful and informative. We got everything we wanted for our car.
Professional, friendly, knowledgeable staff, eager to please but not pushy. We'll be returning for our next vehicle, no question.
Brought car in for oil change. Dealership asked us to approve maintenance for problems they claimed to find on my car. We declined and checked for the claimed issues independently - none of the claimed issues were present. Will not return.
Great buying experience. I know I can be a difficult customer to work with, and Francisco was a great help. Definitely recommend if you're in the market for a car. This is my family's 3rd Hyundai from this dealership, and they're always friendly, professional, and helpful.
Bought an Ioniq 5. Sales by Simmon. Excellent experience. No add on, no hidden fee, professional, no pressure easy process. Thanks.
The agents were clear, the wait area comfortable, and the service efficient, similar to my last visit.
Amazing customer service, as usual. Customer Reps and Techs were very knowledgeable, and completed my maintenance checks without issue.
We had a great experience with Damian, the sales rep. He was professional, informative, and not pushy. We appreciated his helpfulness and professionalism.
Advisor Patty has been my advisor since bought car & excellent service & very professional with knowledge & takes care of my car.
The entire process of buying a used vehicle was made easy by the entire staff. No negotiating the price which was terrific! Uwanah, the salesman, was low key, low pressure. I didn't expect to buy a car the day I stopped by, but is was so easy.
People are great and very helpful. Came in for my annual oil change on my Niro plugin HB ended up purchasing a EV 6 got a good price for my Niro trade in.
Service rep was good to deal with - she gets 5 stars. But when there is a recall from the company and we are expected to leave the car at the dealership, it causes inconvenience. The least we expect is a ride offered in both directions if we are forced to leave the car for 4-5 hours. I was offered ride only one way and had to pay $25 to Lyft to come back to pick the car - not at all acceptable.
I had a great experience working with Edwin at Capitol Volkswagen. Super easy to communicate with, always responsive, and just handled everything the right way. You can tell he actually cares about doing things properly and keeping things smooth from start to finish. Definitely someone I’d recommend dealing with if you want things done right without any headaches
Jaray and Sam made the biggest impressions on us because they were the team members we interacted with the most throughout our car-buying experience.
Jaray's initial impression and his follow-up communication were the main reasons I chose to return to this dealership instead of visiting another location. During our test drive, he was attentive, personable, funny, and incredibly knowledgeable. He never made us feel pressured to make a purchase. Instead, it felt like we were talking with a trusted friend who genuinely wanted to help us find the right vehicle by sharing honest advice and answering all of our ... Read More Google - Jul 3, 2026
Patty at Capitol VW is a fantastic service advisor. The interior of the dealership, waiting areas, WiFi, status updates, and work of the technicians is A+.
Service co-ordinator was so friendly and helpful. Car was done quickly while I waited.
Purchased a used car here. Lower pressure than other dealerships I have dealt with. The employees all seemed kind and very efficient.
They checked on me multiple times while I was waiting for my turn to fill out the final forms with the finance department. Everything felt prompt and I didn't feel like I was being left to sit forever while a mysterious process was happening (which I have felt at other dealerships in the past). I was always told what was going on and what would happen next. I was given my copy of the signed paperwork as ... Read More DealerRater - Jul 1, 2026
Everything seemed to go fine. Didn't get much feedback from the service manager. A piece of trim or molding has come free...I think it's for the passenger seat hinge mechanism.
I had an excellent time purchasing my vehicle, Dang was amazing he showed me the car and I immediately fell in love. I was also given exceptional service by the used car sales manager Justin. They showed me the ins and out of my purchase and I couldn’t of asked for a better team to help!
Very professional, kind, friendly and honest. No pressure over all very good experience.
Great experience at Kia, great customer service and patience with the whole process. Honest feedback and assistance in helping us pick our cars to meet our needs. Great sales manager, Ryan & his team. Thank you
Loved the friendly people and ease of purchase. Juho Hong was fantastic at Sales and so was Edward Chang in the Finance department
I had a mixed Experience. The car I found there was nice and in my budget. The sales person was pretty nice and helpful. But when it came to negotiating the interest rate ( I had a pre approved loan rate from the Redwood Credit Union, they denied me that rate. It was a Saturday, so I could reach my person at the Credit Union. The Finance Manager was kind of rude and unfriendly, maybe because I didn’t get any of the other things they tried to sell me?
They had as wait 1 hour to finish the buy ( for no ... Read More DealerRater - Jun 21, 2026
Wayne was rude, not honest tried to cheat me out of my money. Would never recommend anybody to go to that dealership. It’s very bad.
Edwin is very responsive friendly and patient. I didn’t feel any pressure in nothing this car. Process was semi electronic to accommodate my busy schedule.
As always Service writer Patty Argetsinger did an excthat were ordered and also the status of the installation of te parts.ellent job keeping me informed on the status of the parts.
Bought a pre owned Jeep Wrangler, sight unseen, and it was an effortless and great experience. Juho, the sales professional, went beyond expectations. I worked 25 years at auto dealerships; this company is a 5 Star organization, amazing staff throughout.
Was able to get an appointment quickly and everything was taken care of. Friendly service.
Best customer service in the State of California!
They are friendly, professional, and mindful of my time. I appreciate their effort and courtesy.
I drove over 300 miles to buy a car here and was a little apprehensive they would honor the website pricing without surprise add-ons. No surprises, just a very polite staff and welcoming dealership. I worked with Malik and he was a pleasure to work with.
I’m very pleased to the staff that assisted me. I would like to compliment them all They were very patient with me when asking so many questions. God bless them all.
Average experience - Been waititng weeks for the contact for replacment key. The gave me only one key which was super loose and they refused to fix it or replace it. I have to pay around $250 to get a good working key however after multple emails I still don't have the info to get a key. The current key they provided is on its last leg. It is going to break any moment
Ended up driving over 100 miles to purchase my Ford F-250 at Capitol Ford. I spoke with several local dealerships before ultimately choosing to make the drive, and I’m glad I did. While my experience was top notch, I want to give special recognition to my salesman, Robert. Texted several times over the course of a week or so. Solid and clear communication and was never pushy in providing answers to my varied questions. I highly recommend Capitol Ford, and suggest you speak with Robert when visiting the dealership.
Great experience ! The staff is always very kind, professional and helpful. Thank you and thank you for the car wash ! 👍
I love my car and most of my experience. I still haven't received my second key fob or the key to unlock the handles to step up to reach the top of the car.
Great service. Kind explanation about the work will be done. Also explained after the work.
Great service, and communication. Jonathan always does an excellent job when estimating service times, and getting our car back on time.
My car had a recall and they were able to get me in very quickly and everything was completed in just a few hours.
I was very impressed with my internet sales person (Sean) as he was very approachable, easy to work with and exceeded my expectations on many levels. When I came in to see the car at the dealership on Friday (May 29), he took a step beyond to have the Corvette Z06 washed and prepped just to show it (I was not expecting that so yes, that raised the bar on exceeding customer expectations). The following day on Saturday (May 30), he again took the initiative to exceed my expectation by working hard with his GSM on my offer. At the end, I ... Read More Google - Jun 3, 2026
Patty and Jon are the best! They always take great care of my service needs and explain the necessity of any repairs
Great experience! We worked with Angel and he was super helpful and knowledgeable. Overall experience was positive and this is our second Mazda and we love it
The sales people are very nice. I recommend you go during the week as the weekends are very busy there.
friendly, easy to work with. no "fake" numbers to haggle about, and had the car ready for us to test drive when we arrived.
Very chill car buying experience. Zero pressure, very accommodating.
Great experience at Concord Mazda. Raul assisted me with the purchase of my new Mazda MX-5 Miata. The transaction was smooth and enjoyable.
Wonder experience with Nathaniel from sales and Oscar from finance.
I purchased my vehicle and maintained it there over the years. With both touch points, they exercise the same level of care, understanding and flexibility. They’re a solid team, and pleasant to deal with.
This is my go to dealership in the South Bay. Everyone is friendly, helpful and knowledgeable.
Sameer made the experiance smooth and painless, and the rest of the team, Luis & Oscar, finalized the deal I wanted with minimal fuss and back n forth. Easy in, easy out.
Absolute fantastic experience. We were able to do most of the work while I was 200 miles away. So by the time I showed up we were only at the dealer for about 2 hours. With two young kids and a wife who want to go to dinner, it was absolutely amazing for us to be in and out so quickly.
Service was excellent! Jerry and Daniel were both informative and was helpful every step of the way. We were in and out of the dealership with my dream car quicker than I expected!
You really feel heard and understood working with the service advisors at this dealership. A car situation that’s really stressful at this time is made less stressful by receiving great support and customer service from Brent and Cindy in particular 😀
The Service Department at this dealership is excellent, and their mechanics are very knowledgeable. I keep going back whenever my babies need attention.
I need a new car. They help me find a car. They were nice. I liked my sales person probably wouldn’t bought a car if it wasn’t him.
Edwin is an excellent salesman. Polite, knowledgeable and not pushy, which was greatly appreciated. The on constrictive criticism for this dealership is that I had to ask the finance department/ manager for the paperwork. They did not give me a hard copy. I received an email after I requested the paperwork.
Joe at Mazda made the entire car-buying experience smooth, stress-free, and enjoyable. He was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. He genuinely cared about helping me find the right car and made sure I got a great deal. I really appreciated his professionalism and friendly attitude throughout the process. If you’re looking for someone honest and helpful at Mazda, I highly recommend asking for Joe!